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Italiangulio
10-04-2020, 23:10
Dear members and professionals ...

I am a volkswagen fan, so i buyed a brand new passat 2019 1year ago.
After 2 months driving my rims start be black and it can not be cleaned with a traditional rims cleaner.

I did go back to the dealership ... but they couldnt help me, it is the fault of the carwash that you use! They use the wrong product for the rims is the answer of the dealership!

Its making me crazy, so i thought maybe you guys could help me with this?

Ps: i did have contact with a proffesional cleaner by phone and i did send him my pictures but he told me very easily: sorry i can’t help you ... but he never came to see the wheels ..

Thanks

gijs474
11-04-2020, 12:47
Could you post some pictures to see what the problem is?

Van Limburg
11-04-2020, 13:27
Know a similar story on a Scirocco MK3.
Clear coat came lose. No warranty of cours due to wrong cleaner...

EDIT; And I believe them

Rick
11-04-2020, 14:03
I know a similar story on a TSI that wouldn't run on diesel.
In other words: Don't blame the dealer or the manufacturer if it isn't their fault. :)
Best way is to buy a new wheel or drop them off at a paint-shop, maybe they can help you?

Italiangulio
12-04-2020, 12:35
Hello everybody thanks for the reactions!
I cant send pictures on the forum i made a google documents link:

https://docs.google.com/document/d/1P7x7IM-eJ8Zfs_vRlev9eUjtV0OAd452k0OaF2Ulons/edit?usp=drivesdk

autonoob
25-06-2020, 01:11
When your brake pads heat up, their metallic particles get a static charge as they wear off the surface of the pad. That's how the dark, metallic dust sticks to the wheels, both steel and alloy, as well as other parts of your vehicle. Brake dust is also caused by brake rotors containing cast iron.